BELLY BANDIT® SHIPPING INFORMATION
Standard shipping is available for $10.00 and is valid for domestic orders only. Orders are processed once payment has been received. Domestic orders are shipped either via Fastway Couriers or Australia Post, with delivery times varying depending on your location within Australia and the method of shipping used. All orders are shipped with a relevant tracking number and will be delivered on a week day, excluding public holidays. For orders shipped via Fastway Couriers, standard terms require a signature to be obtained on delivery. Where this is not possible, you may authorise for deliveries to be left unattended in a specific place. Please note that this is done at your own risk and we will not be held liable for any missing deliveries where this authority to be left unattended has been given. We also recommend that shipments going to townhouses, unit complexes or duplexes are clearly marked with the name of the complex (if applicable) included in the shipping address. We also suggest that unless you have a secure and safe place for parcels to be left unattended, that this authority to leave is not given.
INABILITY TO DELIVER
Where possible and should we be notified by Fastway Couriers that there is an issue with delivery while your order is in transit, or that no one was home for an initial delivery attempt, we will endeavor to notify you to contact Fastway Couriers to arrange re-delivery. Should your parcel be returned to us because it was unable to be delivered, there will be a standard $10.00 redelivery fee charged to have your product shipped back to you.
Express delivery is available at the time of checkout for $15.00. We endeavor to dispatch your order as soon as possible, however we will not be held responsible for delays caused by our third party transport companies or any natural or man-made disasters.
We endeavor to have all product as listed on our website available in stock at all times. From time to time, due to various causes, some product may not be in stock. Where a product is not available we will contact you to advise when your order can realistically be expected to ship. In these instances we will also offer alternative substitutes that are comparable in either price, attribute, colour and/or size for your consideration. To ensure that you receive the maximum benefit of your Belly Bandit post delivery, we recommend that you order anywhere from 36 weeks gestation. This will allow your Belly Bandit to arrive, be packed into your hospital bag and available to wear as soon after birth as possible.
RETURNS AND EXCHANGES
*Our shipping department is open Monday to Friday 9 am - 5 pm excluding public holidays. Orders placed after 1 pm on a business day or over the weekend are processed the following business day. Please be aware that we endeavour to process all orders as soon as possible, however please allow up to 1 – 2 business days for all non-expedited orders. Should any foreseen issues arise with your order or delivery we will notify you as soon as practicable.